Frequently Asked Questions

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• Stay in compliance with all state and federal rules and regulations as it pertains to tenant/landlord relations. During the era of COVID-19 these rules and regulations have changed on a continuing basis. We work with a leading attorney in our industry to stay up to date in this changing environment to make sure our clients are always in compliance.
• Expert advice on how to prepare your home to increase tenant safety as well as maximize rent and marketability.
• Comprehensive market analysis provided to determine the optimal amount to be charged for rent in the area.
• Extensive background checks run on every applicant.
• Reach more prospects through marketing on the MLS and as well as have your listing syndicated to all the rental websites such as Zillow, Realtor.com, Apartments.com, etc.
• No more phone calls in the middle of the night! We work as the liaison between you and your tenant. So, enjoy getting a good night sleep.
• On demand financial reports on all your rental properties that you can customize based on your needs. We use an outside CPA to manage all of our client’s rents, track and pay expenses, as well as security deposits.
• With MHT there are no hidden fees, if you don’t get paid we don’t get paid. Our fees are only collected when rent is paid.

There are many factors that go into getting a home rented as well as the time it takes for that to occur. Typically, you can expect it to take an average of 1-2 months to get your home rented depending on the following:

• Price: The rent you list your home for is one of the most important aspects to getting your home rented quickly. We have found that a listing price that is unrealistic or too high for the market will result in little activity with few or no showings. 
• In most, but not all, time of year plays a key role. You are typically going to find it easier to locate a tenant in the summer than in November or December. 
• Features of the home, location, overall condition, and cleanliness of the home will all have an impact on the desirability and marketability of the home.

At MHT Property Management we will provide you with a detailed market analysis to provide you with a comprehensive marketing and pricing strategy to get your home rented quickly. This may also include recommendations of maintenance and design choices to help facilitate the plan to be implemented at your discretion. 

 Upon completion of our application, we run a full background check that includes credit, criminal, and eviction history. In addition, we reach out to their current landlord and employer to verify their income and rental history. If the tenant is self-employed, we will require copies of their tax returns as well as bank statements. 

 All qualified applicants will be presented to you, and you will decide on which applicant(s) you would like to choose to rent your home as well as the terms of the lease such as pets, rent amount, # of occupants, duration of the lease, etc. 

If a repair is an emergency, we will take care of the repair and notify you within 24 hours. Examples of an emergency repair are any repair that may cause damage to the home or person such as water leak, electrical issues, heat not working in the winter.

If the repair is expected to run up to $300, we will schedule the repair and notify you via the owner portal as well as copy you on the work order that is sent over to the contractor. Once the contractor has evaluated the repair, if the cost is expected to exceed $300 you will be contacted for approval. In some situations, we may have to go ahead and proceed with the repair depending on how difficult it is to get the contractor out to complete the repair. This applies to repairs such as clogged sinks, running toilets, simple water leaks, door not latching, appliance repair, etc.

Absolutely, we will always be happy use your contractor. When repair order comes in, we will contact your preferred contractor. If they are unable to make a repair that is time sensitive, we will reach out to you with additional options.

Maintaining your home is one of the most important things you can do to keep your home in good condition and keep happy tenants. MHT will work with you to come up with a plan to make sure annual maintenance is scheduled and performed. How and who performs the maintenance is up to you. If you would like MHT to develop a maintenance schedule based on your home and needs, we can develop a package deal to make sure the work is completed by a reputable contractor. If you prefer you may schedule maintenance with your own contractors, and we will be happy to coordinate the work with your tenants.

Rent is due on the 1st of the month and considered late if not paid by the 5th. On the 6th of the month a 10% late fee is assessed. Once the tenant is late, the tenant will be contacted requesting payment. If the tenant request more time or to arrange a payment plan, we will reach out to you to discuss approval or next steps. If we receive no response from the tenant, between the 6-10th of the month we will post a 10-day notice* as well as notify you of the outstanding balance. If the tenant does not pay after 10 days, we will contact you to discuss your options of starting an eviction. *During Covid 19, Governor Polis has required a 30-day notice be served instead of a 10 day. We will serve the appropriate notice depending on the current legal regulations that are in place at the time.